Customer Service Supervisor at Brethren International Resources Staffing Inc.

Job Description:

Latest job information from Brethren International Resources Staffing Inc. for the position of Customer Service Supervisor. If the Customer Service Supervisor vacancy in Manila matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Brethren International Resources Staffing Inc. for the position of Customer Service Supervisor below matches your qualifications.

• Oversee daily operations of the customer service department to ensure effective processes and high-quality service.
• Train, mentor, and manage a team of customer service representatives to enhance their performance and career growth.
• Handle customer escalations and resolve complex issues to maintain high customer satisfaction.
• Develop and implement strategies to improve service efficiency and customer experience.
• Monitor and analyze key performance indicators (KPIs) to drive team success and meet organizational goals.

• Educational Qualifications: Bachelor’s degree in Business Administration or related field
• Experience Level: 3–5 years in customer service or supervisory role
• Skills and Competencies: Strong leadership and communication skills
• Skills and Competencies: Proficient in customer service software and CRM systems
• Qualities and Traits: Problem-solving mindset with a focus on customer satisfaction
• Responsibilities and Duties: Ability to work in a fast-paced environment while managing multiple priorities

Job Info:

• Company: Brethren International Resources Staffing Inc.
• Position: Customer Service Supervisor
• Work Location: Manila
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Supervisor at the office Manila above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.