| Position | Consumer Engagement Analyst (Night Shift) |
| Posted | 2025 September 03 |
| Expired | 2025 October 03 |
| Company | Nestlé SA |
| Location | Bulacan, Central Luzon | PH |
| Job Type | Full Time |
Latest Job Information from Company Nestlé SA as position Consumer Engagement Analyst (Night Shift). If Job Vacancy Consumer Engagement Analyst (Night Shift) in Bulacan, Central Luzon matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Nestlé SA as the position Consumer Engagement Analyst (Night Shift) below matches your qualifications.
SNAPSHOTLocation: Open slots for Meycauayan, BulacanFull-time, HybridBachelor's DegreePosition SummaryJoining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally.
We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us? A DAY IN THE LIFE …Monitoring of owned digital and social media channels, collecting, structuring and analyzing data from multiple sources to support Consumer Engagement Services and Brands with reputation management, consumer engagement, social insights and content marketing.
Ensure all relevant data is processed, labelled and structured accurately in corresponding digital and media analytics tool
Omnichannel analysis to deliver data-driven conclusions in reports/ dashboards/ presentations to address business questions, including but not limited to: social brand equity report, owned digital and social channels measurement, analysis of marketing campaign performance, analysis and insight on brand ecosystem
Gather business requirements and feedback, analyze them and transform into actionable brief to ensure accurate and timely delivery of real-time social media reports and ad-hoc requests within agreed market SLA (e.g. 90 minutes - 240 minutes)Timely engagement of potential reputational risks and timely alerting to respective Functions/Brands to help prevent issue escalation, provide support in issue management
Monitoring of owned social media channels and engaging with consumers using appropriate tone-of-voice depending on the channel. Keep track of trending conversations in our community and across our competitors to provide actionable insights to Partners that will improve messaging and content creation. Identify consumer complaints and perform refunds using Omnichannel.
Publish or schedule online materials using social media platform and tools as requested by the brands or agency. Work with brand to ensure that the materials has passed Creative X prior to publishing. Set alignment calls with Market Partners to present the report, insights and recommendations.Identify opportunities for improvements, implement best practices in collaboration with other team members and PartnersARE YOU A FIT?
Graduate Degree (e.g. marketing, business studies, communications, journalism, media studies, psychology)With content writing background is a plus6-12 months of experience working in Digital and Social MediaStrong knowledge of how Social Media platforms work (Twitter, Facebook, LinkedIn, Instagram, YouTube)Specific hands-on experience with social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics or similar)Ability to work with large volumes of data and find the story in the metrics, create and communicate findings by analyzing data from variety of sources, both quantitative and qualitative. Proficient user of MS Word, PowerPoint and ExcelStrong data analysis and problem-solving skills. Background working with analytical tasks
Can communicate effectively in EnglishSNAPSHOTLocation: Open slots for Meycauayan, BulacanFull-time, HybridBachelor's DegreePosition SummaryJoining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally.
We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us? A DAY IN THE LIFE …Monitoring of owned digital and social media channels, collecting, structuring and analyzing data from multiple sources to support Consumer Engagement Services and Brands with reputation management, consumer engagement, social insights and content marketing.
Ensure all relevant data is processed, labelled and structured accurately in corresponding digital and media analytics tool
Omnichannel analysis to deliver data-driven conclusions in reports/ dashboards/ presentations to address business questions, including but not limited to: social brand equity report, owned digital and social channels measurement, analysis of marketing campaign performance, analysis and insight on brand ecosystem
Gather business requirements and feedback, analyze them and transform into actionable brief to ensure accurate and timely delivery of real-time social media reports and ad-hoc requests within agreed market SLA (e.g. 90 minutes - 240 minutes)Timely engagement of potential reputational risks and timely alerting to respective Functions/Brands to help prevent issue escalation, provide support in issue management
Monitoring of owned social media channels and engaging with consumers using appropriate tone-of-voice depending on the channel. Keep track of trending conversations in our community and across our competitors to provide actionable insights to Partners that will improve messaging and content creation. Identify consumer complaints and perform refunds using Omnichannel.
Publish or schedule online materials using social media platform and tools as requested by the brands or agency. Work with brand to ensure that the materials has passed Creative X prior to publishing. Set alignment calls with Market Partners to present the report, insights and recommendations.Identify opportunities for improvements, implement best practices in collaboration with other team members and PartnersARE YOU A FIT?
Graduate Degree (e.g. marketing, business studies, communications, journalism, media studies, psychology)With content writing background is a plus6-12 months of experience working in Digital and Social MediaStrong knowledge of how Social Media platforms work (Twitter, Facebook, LinkedIn, Instagram, YouTube)Specific hands-on experience with social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics or similar)Ability to work with large volumes of data and find the story in the metrics, create and communicate findings by analyzing data from variety of sources, both quantitative and qualitative. Proficient user of MS Word, PowerPoint and ExcelStrong data analysis and problem-solving skills. Background working with analytical tasks
#J-18808-LjbffrAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Consumer Engagement Analyst (Night Shift) at the office Bulacan, Central Luzon above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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