Quality Assurance Manager at HRTX

Job Description:

Latest job information from HRTX for the position of Quality Assurance Manager. If the Quality Assurance Manager vacancy in Philippines matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at HRTX for the position of Quality Assurance Manager below matches your qualifications.

This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June / ASAPKey Responsibilities:- Develop and manage QA policies, procedures, and performance standards- Conduct audits, identify quality issues, and oversee corrective actions.- Collaborate with cross-functional teams to ensure product/service quality.- Monitor compliance with industry and regulatory standards (e.g., HIPAA, ISO).Qualification:- 3 years of experience as QA Manager- Handled at least a team of 6-8 members- Experience in Healthcare BPO is preferred- Has knowledge on various quality improvement tools and techniques like Kaizen, Lean six sigma, FMEA etc.

Job Info:

• Company: HRTX
• Position: Quality Assurance Manager
• Work Location: Philippines
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Quality Assurance Manager at the office Philippines above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.