Verifications Officer (HYBRID UPON REGULARIZATION) MUST HAVE LENDING EXPERIENCE

VERIFICATIONS OFFICER

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience - recognized as one of BEST among BPO companies worldwide.

 WHAT IS A VERIFICATIONS OFFICER?

Our awesome client, a leading company based in AU is looking for a Verifications Officer professional to be part of their team.

Verification Officers perform validation and verification checks for financial information, identification and documents involved in the loan application and approval process.

Required Skills and Qualifications

KEY RESPONSIBILITIES

• Review and verify declared information, including financial, employment and residential, against provided documents to determine validity and accuracy

• Verify identification documents

• Engage with brokers and applicants via phone and email to request outstanding documentation and information where required

• Engage with employers to verify employment and income information where required

• Ensure that all internal policies are adhered to

• Ensure that standard operating procedures are followed

• Ensure each application complies with responsible lending obligations and AML/CTF requirements

• Identify and escalate suspicious applications

• Analyze direct debit and disbursement details

• Accurate data entry and record keeping

• Ad-hoc tasks as required

SKILLS, QUALIFICATIONS, EXPERIENCE & BEHAVIOURS

• Excellent attention to detail

• Professional verbal and written communication skills

• Sound working knowledge of consumer lending regulatory and compliance requirements preferred

• The ability to build relationships and coordinate with internal and external customers

• Ability to build rapport with brokers and introducers

• Highly organized and adaptable to change

• Ability to work autonomously

MEASURES OF SUCCESS

• Number of decisions per day

• Quality Assurance and Hindsight results

• Maintain service level agreements

• Adhere to compliance requirements

Information :

• Company : Satellite Office
• Position : Verifications Officer (HYBRID UPON REGULARIZATION) MUST HAVE LENDING EXPERIENCE
• Location : Taguig, Metro Manila
• Country : PH