ECP Consultant, Managed Services

Provides functional expertise, guidance, and instructions to customers on SuccessFactors products. Leads and ensures the successful implementation of SuccessFactors products.

• Develop a strong understanding of and analyzes clients’ business requirements and objectives; develop system configurations to satisfy client needs.
• Create and present high-quality demonstrations and presentations to clients on SuccessFactors’ products.
• Assist with developing training materials and train clients on how to utilize the system.
• Troubleshoot and find a resolution of assigned system defects.
• Provide quality control of consultant configurations, in order to meet client deliverables.
• Partner with project managers to ensure project work is kept within budget.
• Adhere to software implementation standards and best practices.
• Participate in weekly internal team meetings.
• Increase knowledge of modules and best practices.
• Accurately track and report time and expenses.
• Coach junior consultants on project implementation.
• Perform other duties as assigned

• Bachelor’s Degree in Information Systems or Business
• Professional SuccessFactors module certifications in two or more modules, preferably Employee Central
• 5 years of SuccessFactors consultant experience
• 3-5 years of Human Resource business experience or familiarity with key Human Resources concepts

• Skilled in technology coupled with business acumen to complement system consulting.
• Advanced proficiency in Microsoft Office Suite products
• Analytical and solutions-oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations
• Ability to build personal relationships with clients and peers while inspiring and motivating others
• Ability to work in teams and independently
• Strong organizational, planning, and management skills
• Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda
• Excellent written and oral communication skills; attentively listens and shares knowledge/expertise
• Assembles and develops talent by creating a challenging and rewarding work environment