NOC Analyst
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Dynata with the position of NOC Analyst - Dynata which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information NOC Analyst - Dynata below matches your qualifications. Good Luck: D
NOC Analyst will provide day-to-day network, application, infrastructure monitoring as well as support escalations. Work with IT Org on projects when required....
- Provide 24-hour Network, Application and Infrastructure Health surveillance and alarm reporting utilizing multiple monitoring and surveillance software.
- Monitor service desk requests and coordinate support with IT infrastructure teams.
- Perform standardized maintenance and administrative functions related to IT infrastructure systems.
- Ability to follow NOC instructions and processes as well as contribute to the objectives of the NOC.
- Experienced in writing reports and daily shift logs.
- As this individual often represents the internal and external customers and colleagues – professionalism is a must.
- Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner.
- As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be friendly with other employees and customers at all times.
- Critical thinking is essential in fast paced environment of NOC. Need to be able to successfully balance multiple tasks at once.
- Strict adherence to company policies, confidentiality, and mature judgment must be demonstrated at all times
- Assigned duties should be performed in a timely and accurate manner.
- Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must deliver objectives both individually and by interaction with others, therefore must demonstrate an understanding of organizational functions and departments.
- Quickly and effectively communicate with the Company Profile within our SLA.
- Familiar in Documenting of Incident, Change and Problem Management.
- Monitor and Maintain SFTP Environments
- Addition and removal of duties may take place over time
- Degree/Diploma in Computer Studies or equivalent work experience
- Team player, self-motivator, with excellent Can “DO” Motivation.
- Basic Knowledge on Network, Server, System admin, Linux CLI.
- Cisco CCNA or Microsoft MCP certifications a nice to have.
- Knowledge on NOC monitoring Platforms like Nagios, SolarWinds, Pingdom, Datadog
- Knowledge of NOC management Platforms like JIRA, Confluence, Opsgenie, Microsoft Teams
- Microsoft Office suite Outlook, Word and Excel
- One-year Network Operations Center experience or equivalent.
- Must be familiar with US and UK accent and need to work in rotational shifts 24/7 including weekends
- Responsible for basic analysis and troubleshooting network routers and switches, server’s environment to isolate the trouble and take appropriate action to resolve.
- Monitor deployed production network, servers and all devices, capturing and analyzing customer QoS and RFC events using tools and Emails.
- Ensure timely resolution to Issues; follow up with IT Team, Clients, Vendors via e-mails or phone calls and able to open bridge on dependence of issue severity.
- Knowledge of monitoring tools like (Nagios, SolarWinds, Pingdom, Datadog, Crowdstrike).
- Knowledge of SFTP environments GlobalScape EFT as well as Backup environments NetBackup.
- Experience in NOC operations and process management.
- Excellent written, verbal and communication skills.
- Strong analytical, technical and problem-solving skills.
Communication Skills – Adjusting accordingly to demonstrate sensitivity to cultural differences while maintaining highest level of abilities in all aspects of communication, written, oral, listening and expressing ideas.
Critical Thinking - Understands business strategy and processes while able to applying to local objectives.
Team Work - Ability to work effectively independently and harmoniously within a team while communicating a “can do” attitude and positive outlook. Willing to pitch in and do more than is required.
Information :
- Company : Dynata
- Position : NOC Analyst
- Location : Cebu
- Country : PH
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the NOC Analyst job info - Dynata Cebu above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies NOC Analyst job info - Dynata Cebu in 07-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 07-05-2024
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