Senior Technical Support Specialist at Cartrack

Job Description:

Latest job information from Cartrack for the position of Senior Technical Support Specialist. If the Senior Technical Support Specialist vacancy in Makati matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Cartrack for the position of Senior Technical Support Specialist below matches your qualifications.

Cartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities: 

• Providing technical support to teams within the organization when required
• Resolve customers enquiries or issues upon escalation from internal and external         source, ensuring proper follow-up to the final closure.
• Maintaining and updating technical documents and procedures
• Identifying and resolving system issues
• Perform daily system monitoring, verifying integrity and availability of Cartrack's           application
• Perform daily post installation/ QA validation
• Review systems and application logs for remote diagnostic of field devices
• Provide training and assistance to users of Cartrack application systems
• Provide on-site field support and installation
• Verify completion of scheduled jobs
• Internal IT support

Job Requirements: 

• Diploma or Degree in Electrical, Electronic and Telecommunications Engineering           with outstanding academic performance or equivalent industry experience
• Minimum 3 years of experience in the IT service industry.
• Proficient in English
• Excellent communication and interpersonal skills
• Hands-on and a positive attitude
• Technically independent with good initiative
• Strong analytical problem-solving skills with an out-of-box approach in providing         solutions
• Willing to work onsite in Makati City and can do field work from time to time. 

Job Info:

• Company: Cartrack
• Position: Senior Technical Support Specialist
• Work Location: Makati
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Technical Support Specialist at the office Makati above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.