Reservations Supervisor at TASQ Staffing Solutions

Job Description:

Latest job information from TASQ Staffing Solutions for the position of Reservations Supervisor. If the Reservations Supervisor vacancy in Cebu matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at TASQ Staffing Solutions for the position of Reservations Supervisor below matches your qualifications.

Work Setup: Onsite (Cebu City)

Shift: Rotating/Shifting

Requirements:

• Bachelor's degree
• At least 3 years of experience in travel reservations - customer service in the BPO industry (flight/tours/hotel/rentals)
• At least 2 years in a supervisory/leadership role
• Proficient in using GDS platforms
• Sales experience
• Preferably available to start immediately

Responsibilities:

• Team Leadership: Lead and supervise the reservations team, conduct daily briefings, and conduct training.
• Operations Management: Oversee daily reservations, including handling inbound calls for inquiries, bookings, modifications, and cancellations.
• Customer Service: Ensure prompt and accurate assistance for guest inquiries, complaints, and requests, providing high-level service.
• Performance Monitoring: Monitor team productivity, adherence to lead times, and overall quality of service to meet performance targets.

Benefits:

Upon regularization:- 10 VL, 10 SL, 5EL- HMO Health Insurance avail on the 4th Month (Employee + 1 Free Dependent)

Job Info:

• Company: TASQ Staffing Solutions
• Position: Reservations Supervisor
• Work Location: Cebu
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Reservations Supervisor at the office Cebu above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.