Inbound Customer Support Agent w/ Inbound Sales Experience at SVCPH Inc.

Job Description:

Latest job information from SVCPH Inc. for the position of Inbound Customer Support Agent w/ Inbound Sales Experience. If the Inbound Customer Support Agent w/ Inbound Sales Experience vacancy in Cebu matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at SVCPH Inc. for the position of Inbound Customer Support Agent w/ Inbound Sales Experience below matches your qualifications.

Responsibilities:

• Answer customer inquiries
• Answer inbound sales calls
• Attend to billing concerns
• Resolve billing disputes

Desired skills & knowledge:

• Must have at least 6 months of continuous inbound sales and customer service experience in a BPO company
• Excellent English speaking skills
• Clear and friendly tone
• Strong customer service skills
• Able to multitask
• Willing to work on-site
• Willing to work full-time night shift
• Able to work on weekends

Work Schedule: Night Shift

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it!

Check out our Facebook page: www.facebook.com/selectvoicecomph

Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.

How to apply:

Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

What to prepare:

• Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
• Pen
• ID

Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday).

Job Info:

• Company: SVCPH Inc.
• Position: Inbound Customer Support Agent w/ Inbound Sales Experience
• Work Location: Cebu
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Inbound Customer Support Agent w/ Inbound Sales Experience at the office Cebu above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.