Data Center Site Operations TAC Lead - CAVITE(ST Telemedia GDC)

Data Center Site Operations TAC Lead - CAVITE(ST Telemedia GDC)Join to apply for the Data Center Site Operations TAC Lead - CAVITE(ST Telemedia GDC) role at Globe TelecomData Center Site Operations TAC Lead - CAVITE(ST Telemedia GDC)Join to apply for the Data Center Site Operations TAC Lead - CAVITE(ST Telemedia GDC) role at Globe TelecomGet AI-powered advice on this job and more exclusive features. At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job DescriptionManages and services large scale in-country data center infrastructure and facilities to ensure 24x7 operations in rotating shifts. Proactive coordination and escalation related to site operational issues and clients requirements ensuring great customer experience at all times while also taking guidance and complying to STT GDC GDCO policies and standards. STT GDC Philippines is a joint venture between Globe, Ayala and STT GDC.ST Telemedia Global Data Centres is one of the fastest-growing data centre providers, headquartered in Singapore.

With a global platform of data centres in the worlds major business markets of over 170 facilities across Singapore, the UK, India, China, Thailand, South Korea, Indonesia, Japan and the Philippines, STT GDC offers a full suite of best-in-class, highly scalable and flexible data centre solutions, connectivity and support services that best meet customers current and future colocation needs. ResponsibilitiesSupport and ensure smooth 24x7 running of the operations in the in-country data center. Acts as Level 1 escalation point by overseeing and resolving all onsite operational incidents and major issues, respond & perform remote requests within SLA.Understands the M&E, security, network and plumbing systems of the building, critical facilities equipment and other equipment associated with the DC environment.

Documents and updates accurately all requests on the internal web portal ticketing system such as user requests, incidents, provisioning, etc. Implements best in class DC operations based on ITIL and industry practices. Delivers ITIL compliance process conformance for incident, problem and change management.

Ensures effective implementations of safety, security and customer support policy and procedures. Coordinates and provides support to contractors and vendors as well as inspecting completed work. Plans and supports all preventive and reactive maintenance activities with little to no disruption to companys services.

Participates and supports internal and external audits for internal stakeholders and customers. Generates accurate and regular reports when required. Any other duties or project as assigned by the management.

Academic QualificationsCertificate or Diploma in IT/Computing/Electrical/Mechanical Engineering or related field

Professional Qualifications & TrainingTechnical Training Certifications , Network Certifications or equivalent

Professional BackgroundAt least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering

Possess general knowledge of M&E and Network Critical InfrastructureGood knowledge in M&E and building facilities related systems, such as CRACs, Chiller, PDUs, UPS, Switchgears Ops, DX cooling, Networkstructure cabling, Security, etc.Meticulous team player with the ability to work under pressure in a fast-paced environment

Language ProficienciesEnglish - spoken and written

Other Preferred Skill SetsPossess relevant facilities management and/or data center related certifications, such as ITIL, PMP, Uptime Institute and TIA-942Familiar with certifications standards, such as ISO 20000 / 22301 / 27001, 45001, 9001, Uptime Institute, TIA-942Good contractor management and collaboration skills to works with cross functional teams

Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary

Equal Opportunity EmployerGlobes hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.Globes Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information TechnologyIndustriesTelecommunicationsReferrals increase your chances of interviewing at Globe Telecom by 2xSign in to set job alerts for “Data Specialist” roles.Manila, National Capital Region, Philippines 2 weeks ago

Taguig, National Capital Region, Philippines 2 weeks ago

Manila, National Capital Region, Philippines 1 week ago

Data Analyst - Fraud Analytics, OperationsManila, National Capital Region, Philippines 4 days ago

Business Insights and Data Analytics Assistant ManagerMakati, National Capital Region, Philippines 1 week ago

Taguig, National Capital Region, Philippines 1 day ago

Pasay, National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 5 days ago

Data & Analytics Specialist (Livestream)Manila, National Capital Region, Philippines 2 weeks ago

Mandaluyong, National Capital Region, Philippines 1 month ago

Pasay, National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 3 weeks ago

Mandaluyong, National Capital Region, Philippines 1 hour ago

Taguig, National Capital Region, Philippines 3 weeks ago

Quezon City, National Capital Region, Philippines 2 months ago

Data Entry Specialist -WFH (Night Shift)Taguig, National Capital Region, Philippines 1 month ago

Makati, National Capital Region, Philippines 4 days ago

Mandaluyong, National Capital Region, Philippines 5 months ago

Taguig, National Capital Region, Philippines 4 days ago

Taguig, National Capital Region, Philippines 2 months ago

Makati, National Capital Region, Philippines 6 days ago

Data Reporting and Visualization AnalystMakati, National Capital Region, Philippines 3 weeks ago

Mandaluyong, National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 3 days ago

Quezon City, National Capital Region, Philippines 1 week ago

Mandaluyong, National Capital Region, Philippines 4 weeks ago

Muntinlupa City, National Capital Region, Philippines 2 months ago

Manila, National Capital Region, Philippines 2 weeks ago

Makati, National Capital Region, Philippines 1 week ago

Quezon City, National Capital Region, Philippines 4 days ago

Pasig, National Capital Region, Philippines 2 weeks ago

Pasig, National Capital Region, Philippines 4 months ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Information :

• Company : Globe Telecom
• Position : Data Center Site Operations TAC Lead - CAVITE(ST Telemedia GDC)
• Location : Manila, Metro Manila
• Country : PH