DevOps Engineer at ServiceFirst CX

Job Description:

Latest job information from ServiceFirst CX for the position of DevOps Engineer. If the DevOps Engineer vacancy in Muntinlupa, Metro Manila matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at ServiceFirst CX for the position of DevOps Engineer below matches your qualifications.

OverviewServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client's businesses with exceptional customer engagement. While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture to attain corporate performance objectives as our partners trusted advisor and preferred business partner. ResponsibilitiesAutomate and streamline the deployment, monitoring, and management of our cloud-based infrastructure

Implement and maintain CI/CD pipelines to facilitate seamless application deployment

Optimize cloud resource utilization and cost efficiency

Collaborate with development teams to ensure smooth integration between applications and infrastructure

Continuously monitor and troubleshoot cloud-based systems to maintain high availability and performance

Contribute to the development and implementation of security best practices and compliance standards

Provide technical support and guidance to the broader team as needed

Implement containerization strategies using Docker and Kubernetes (or AWS ECS/EKS)Manage databases (MySQL, PostgreSQL) with backup and recovery strategies

Work closely with developers to ensure smooth API integrations, performance tuning, and debugging deployment issues

Enforce security best practices, including IAM roles, VPCs, encryption, and API gateway security

Stay updated with AWS services, DevOps tools, and best practices to continuously improve our cloud architecture

Participate in an on-call rotation to handle after hours requestsQualifications3-5 years of experience as a DevOps Engineer, Cloud Engineer, or similar roleAWS Certified ProfessionalExperience with Amazon Web Services (AWS) cloud infrastructure, Docker, Kubernetes, Java, Microservices, CI/CD, JenkinsExperience with Continuous Integration (CI)Ability to automate and script infrastructure using CloudFormationExperience using CodePipeline / EC2 / Elastic Container ServiceStrong expertise in AWS services, including EC2, RDS, S3, CloudFront, Lambda, ECS/EKS, IAM, and API GatewayProficiency in CI/CD tools, with hands-on experience in GitLab, GitHub Actions, Jenkins, or AWS CodePipelineExpertise in infrastructure automation using Terraform, CloudFormation, or AnsibleExperience with Docker and Kubernetes for containerized application deployments

Strong scripting skills (Bash, Python, or similar) for automation tasks

Experience with monitoring and logging using CloudWatch, Prometheus, Grafana, ELK Stack, or DatadogKnowledge of network security, VPC design, and IAM best practices

Familiarity with Java and microservices application deployment best practices

Ability to troubleshoot complex system issues and optimize resource usage for cost efficiencyEEOService First is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

Job Info:

• Company: ServiceFirst CX
• Position: DevOps Engineer
• Work Location: Muntinlupa, Metro Manila
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information DevOps Engineer at the office Muntinlupa, Metro Manila above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.