Learning and Development Specialist at Filinvest Business Services Corporation

Job Description:

Latest job information from Filinvest Business Services Corporation for the position of Learning and Development Specialist. If the Learning and Development Specialist vacancy in Muntinlupa, Metro Manila matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Filinvest Business Services Corporation for the position of Learning and Development Specialist below matches your qualifications.

KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES:

1. Learning Delivery

• Facilitate engaging and effective learning sessions (classroom, virtual, or blended) for employees at various levels of the organization.
• Lead onboarding programs for new hires, ensuring a smooth transition into the company's culture and processes.
• Serve as a subject matter expert in delivering core, compliance and functional skills training.
• Monitor participant engagement and provide real-time feedback to ensure learning objectives are met.
• Conduct post-training assessments and provide actionable recommendations to enhance future sessions.
• Evaluate the effectiveness of external training vendors and recommend improvements when applicable.

2. Learning Operations

• Oversee end-to-end program logistics, including scheduling, enrollment, venue setup, and technology support.
• Ensure accurate and timely preparation of training materials, resources, and participant communications.
• Maintain and update training records, attendance, and completion metrics in the Learning Management System (LMS).
• Coordinate with internal and external stakeholders, such as facilitators, vendors, and subject matter experts, to ensure seamless program execution.
• Manage program evaluations and generate reports that assess the effectiveness and ROI of learning initiatives.

1. Stakeholder Management

• Ensure alignment of learning initiatives with organizational needs.
• Communicate regularly with stakeholders to provide updates, gather feedback, and address any concerns related to the business unit learning needs.
• Foster positive relationships with participants and encourage a growth-oriented mindset within the organization.

Work Environment

• Hybrid work setup, with a mix of onsite and virtual responsibilities.
• May require occasional travel to support training programs in other locations.
• Amenable or flexible enough to travel in Alabang and Makati for Learning and Development training programs

TECHNICAL COMPETENCIES AND SKILLS:

• Strong communication skills, demonstrating fluency and clarity in both written and spoken English.
• Effective facilitation and presentation skills, with the ability to engage diverse audiences.
• Ability to work collaboratively and establish stakeholder relationships.
• Strong organizational skills, with a keen eye for detail.
• Proficiency in using Learning Management Systems (LMS) and virtual learning tools.
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Ability to adapt to changing priorities and manage multiple tasks simultaneously.
• Preferably has experience in BPO, particularly multinational companies

EDUCATION, TRAININGS, LICENSES REQUIRED:

• Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
• Minimum of 4 years of experience in Learning and Development, with a focus on learning delivery and operations.
• Proven track record of managing and delivering training programs in a corporate environment.
• L&D related certifications are added advantage

Job Info:

• Company: Filinvest Business Services Corporation
• Position: Learning and Development Specialist
• Work Location: Muntinlupa, Metro Manila
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Learning and Development Specialist at the office Muntinlupa, Metro Manila above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.