| Position | Operations Analyst - Client Service Representative |
| Posted | 2025 September 03 |
| Expired | 2025 October 03 |
| Company | Jocson College |
| Location | Makati City, Metro Manila | PH |
| Job Type | Full Time |
Latest Job Information from Company Jocson College as position Operations Analyst - Client Service Representative. If Job Vacancy Operations Analyst - Client Service Representative in Makati City, Metro Manila matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Jocson College as the position Operations Analyst - Client Service Representative below matches your qualifications.
Operations Analyst - Client Service RepresentativeADP (Philippines) Inc. Candidate must possess at least a Bachelor's/College Degree, Senior High School Diploma, Some College (But did not graduate) on Business Studies/Administration/Management, Marketing.
Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent. Required skill(s): Above average verbal and written communications skills Analytical and problem solving skills With experience in using MS Office applications Basic knowledge of math, ability to work with numbers.
Required language(s): English. ResponsibilitiesThe Operations Analyst - Client Service Representativesupports the client inquiries on regulations, computations as well as product how-to. They also support the clients with payroll related programming and trouble-shooting as well as year-end balancing inquiries.
Through the use of Stellar service principles, the client service representative ensures the clients get a world class service with ADP.Answers incoming client (business-to-business) calls and/or makes outbound telephone calls/ emails to clients with high focus on stellar service and first-call resolution. Supports client questions regarding payroll and year end taxes including processing procedures, deduction/earnings setups, benefits and taxes as well as funding and money movement through banking. Professionally assist clients while simultaneously navigating through various on-line applications.
Ability to discover the client's needs through the use of effective probing techniques. Manage assigned projects through clear and concise follow up while accurately implementing the required changes. Balance multiple client commitments against new requests in a fast paced, dynamic, and fun environment.
Ensure case closure within committed and applicable turn-around time. Ability to work independently while demonstrating resourcefulness in the use of available tools and support resources. Other related duties as assigned.
Additional InfoInterested to apply? You can also send your resume to ******@ADP.com.
#J-18808-LjbffrAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Operations Analyst - Client Service Representative at the office Makati City, Metro Manila above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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