Operations Assistant - HDMF Financing at Filinvest Group

Job Description:

Latest job information from Filinvest Group for the position of Operations Assistant - HDMF Financing. If the Operations Assistant - HDMF Financing vacancy in Muntinlupa matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Filinvest Group for the position of Operations Assistant - HDMF Financing below matches your qualifications.

FILINVEST COMPANY: FILINVEST LAND INC.

POSITION: Operations Assistant - HDMF Financing

POSITION SUMMARY:

The Customer Financing HDMF Associate processes the housing loan applications and service requests regarding HDMF loan concerns. They ensure that HDMF financing accounts will be applied and processed for a housing loan and assigned service requests are completed within the standard processing time.

SCOPE AND RESPONSIBILITIES:

1. Processes HDMF financing and re-financing accounts within the given standard processing time starting from printing of technical requirements until foldering of customer requirements for QA.
2. Effectively and appropriately communicates and assists our clients through phone, email or face-to-face interaction, to address their concerns and also collect necessary documentation and/or payments from clients for the loan to be processed within the given standard processing time.
3. Ensures that service requests assigned to him/her are resolved/completed within set turnaround time.
4. Ensure accurate documentation of folders prior delivery to Pag-Ibig.
5. Sends daily productivity/accomplishment report to the Customer Financing HDMF Team Lead.

COMPETENCIES AND SKILLS REQUIRED:

• Customer Service Skills
• Negotiation SkillS
• Able to communicate effectively through written and verbal means in both English and Filipino
• Strong sense of organization and keen attention to detailsAble to multi-task, prioritize and manage time effectively
• Person with integrity and strong values
• High sense of responsibility and urgency
• Able to quickly absorb knowledge and adapt to constant changes
• Basic knowledge of office software (spreadsheets, documents and presentation)

Job Info:

• Company: Filinvest Group
• Position: Operations Assistant - HDMF Financing
• Work Location: Muntinlupa
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Operations Assistant - HDMF Financing at the office Muntinlupa above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.