Strategic Research Manager

Join to apply for the Strategic Research Manager role at Maxicare Healthcare CorporationJoin to apply for the Strategic Research Manager role at Maxicare Healthcare CorporationGet AI-powered advice on this job and more exclusive features. Key ResponsibilitiesAs the Strategic Research Manager, you will lead efforts to analyze customer data and deliver actionable insights, eventually driving key business decisions and enhancing healthcare outcomes. You will empower cross-functional teams with accurate and timely data, fostering deeper customer engagement and satisfaction.

Your team will manage both internal member data and external data sources such as UAIs, FGDs, and product testing, providing a comprehensive understanding of market trends and consumer behavior. This role is key to maintaining a data-driven, customer-centric organization that remains competitive and responsive to market and customer needs. Business StrategyAnalyzes financial, technological, and demographic factors that may impact current and future market needs and product offerings.Recommends changes to product lines and forecasts their effect on sales, expenses, profitability, and staffing.

Market ResearchIdentifies market demands and opportunities. Conducts research and analyzes findings to understand impacts and trends. Suggests suitable market research programs and external agencies as needed.

Reviews data to assess market potential and penetration.Tracks financial, technological, and demographic factors affecting market and product needs. Prepares department statistics and reports for management. Monitors industry trends and competitors products and market activities.

Competitive MonitoringDesigns, analyzes, and reports monthly competitive updates to management. Conducts field observations to monitor consumer behavior. Project ManagementDevelops overall project plans, including timelines, costs, and structure.

Monitors projects to ensure they are on time and cost-effective. Coordinates with teams to ensure efficient service and timely project delivery.LeadershipRecommends plans, programs, budgets, and performance targets for the department. Execute and manage departmental activities to maximize employee productivity.

Leads and supports team members career development. Supervises and evaluates team performance. Key ResponsibilitiesAs the Strategic Research Manager, you will lead efforts to analyze customer data and deliver actionable insights, eventually driving key business decisions and enhancing healthcare outcomes.

You will empower cross-functional teams with accurate and timely data, fostering deeper customer engagement and satisfaction. Your team will manage both internal member data and external data sources such as UAIs, FGDs, and product testing, providing a comprehensive understanding of market trends and consumer behavior. This role is key to maintaining a data-driven, customer-centric organization that remains competitive and responsive to market and customer needs.

Business StrategyAnalyzes financial, technological, and demographic factors that may impact current and future market needs and product offerings.Recommends changes to product lines and forecasts their effect on sales, expenses, profitability, and staffing. Market ResearchIdentifies market demands and opportunities. Conducts research and analyzes findings to understand impacts and trends.

Suggests suitable market research programs and external agencies as needed. Reviews data to assess market potential and penetration.Tracks financial, technological, and demographic factors affecting market and product needs. Surveys new product concepts.

Prepares department statistics and reports for management. Monitors industry trends and competitors products and market activities. Competitive MonitoringDesigns, analyzes, and reports monthly competitive updates to management.

Ensures data accuracy. Conducts field observations to monitor consumer behavior. Project ManagementDevelops overall project plans, including timelines, costs, and structure.

Monitors projects to ensure they are on time and cost-effective. Coordinates with teams to ensure efficient service and timely project delivery.LeadershipRecommends plans, programs, budgets, and performance targets for the department. Execute and manage departmental activities to maximize employee productivity.

Leads and supports team members career development. Supervises and evaluates team performance. QualificationsEducational Background: Bachelors or Masters degree in Business Administration, Communications Research, Economics, Mathematics or Statistics, or related field.

ExperienceMinimum of 5-7 years of experience in data management, analytics, or insights roles, preferably within the healthcare, insurance, or financial services industries. Proficient in research results presentation to stakeholders

Experience in a customer-focused industry such as healthcare, insurance, financial services, or telecommunications is preferred.SkillsResearch plan and methodology

Qualitative Techniques - FGD moderation and analysis, In-depth interviews

Quantitative research methodologies, including surveys both online and in person

Questionnaire formulation

Compilation of research results and analysis

Composing the presentation and delivery to stakeholders

Resourceful in data gathering using cost effective ways without sacrificing integrity

Ability to track results for benchmarking

Excellent communication skills, with the ability to translate data into actionable insights for non-technical stakeholders.Experience in managing cross-functional projects and leading teams toward data-driven solutions.Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

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Information :

• Company : Maxicare
• Position : Strategic Research Manager
• Location : Makati City, Metro Manila
• Country : PH