| Position | Technical Account Manager |
| Posted | 2025 October 01 |
| Expired | 2025 October 31 |
| Company | TrustArc |
| Location | Iloilo, Western Visayas | PH |
| Job Type | Full Time |
Latest Job Information from Company TrustArc as position Technical Account Manager. If Job Vacancy Technical Account Manager in Iloilo, Western Visayas matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from TrustArc as the position Technical Account Manager below matches your qualifications.
OverviewJob OverviewAs a Technical Account Manager, you will be responsible for the successful integration ofTrustArc products, supporting small to enterprise level clients, and developing strong relationships with our clients that will lead to retention and growth of the business. You will identify overall areas for improvement and strive to improve client satisfaction. This position requires strong attention to detail, experience managing enterprise level clients, data analysis skills, great organizational skills, strong troubleshooting skills, and intermediate to advanced knowledge of web architecture.
Having these attributes will help the team consistently exceed customer requirements. What You
Will DoProvide strategic and tactical client services to complex and high touch clients
Understand customer needs and translate this need into strategic solutions and recommendations
Presenting and facilitating large group meetings for small through enterprise clients with regards to the TrustArc product suite
Provide technical assistance and troubleshooting to your clients during implementation and deployment of the TrustArc technology products
Work with the engineering team to scope, prioritize, and manage customer requests
Demonstrated successes in client communication (written and verbal) from prior work experiences
Strong communication skills that span 1:1 interactions as well as large group meetings for different audiences
Point of Contact with your clients, thus the Subject Matter Expert with regards to all the Technical TrustArc products
Able to work effectively in a fast-paced environment and take the initiative to learn products quickly
Strong project-management skills; easily complete projects within agreed-upon timelines, maintain organized documentation of projects and tasks with established projected completion dates, and monitor the timeline of requested tasks and manage client expectations
Identify opportunities to help expand customer adoption of TrustArc products
What You Will BringBachelor's degree and 4-7 years of experience in software technical support, Account Management, or a Technical customer-facing role
Strong understanding of technological platforms and web infrastructure. Knowledge of online ad serving systems on desktop and mobile is desired
Intermediate knowledge of HTML/CSS/JavaScript and debuggers e.g. FirebugUnderstanding of technical documentation including product specs and API integrations
Intermediate knowledge in Microsoft ExcelAbility to work effectively cross-functionally with Product, Engineering, and SalesExcellent customer relationship skills (Client facing, ability to assess client needs and interact with all levels of management, including and up to executive level)What We OfferCompetitive compensation
Health, Vision and Dental CarePTO ProgramComputer + Welcome PackageWork from Home as choice
Continuing Education ProgramOpportunities to participate in philanthropic activities
Opportunities to participate in health-focused activities- mindfulness, wellness, activity lifestyle
Php 20,000 employee referral program
Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway and give us both the chance to find out! Equal OpportunityTrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace.
We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. TrustArc does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better.
They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others. If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at **@trustarc.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process
#J-18808-LjbffrAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Technical Account Manager at the office Iloilo, Western Visayas above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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