Non Life Property Insurance Team Leader

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Ista Personnel Solutions with the position of Non Life Property Insurance Team Leader - Ista Personnel Solutions which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Non Life Property Insurance Team Leader - Ista Personnel Solutions below matches your qualifications. Good Luck: D

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Leader to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. Were looking for a team player who is ready to contribute to our mission, just like you!

Account Specific Roles and Responsibilities:

• Policy Renewals:
• Handle simple policy renewals by retrieving information from the insurance website, updating the internal system, and filing policy PDFs appropriately.
• Complex Renewals:
• Follow a comprehensive checklist to assess policy variables.
• Communicate with clients via phone and email to understand their current needs and confirm that the policy continues to meet those needs.
• Client Relationship Management:
• Build and maintain strong client relationships by providing proactive and professional service.
• Educate clients on policy details and recommend appropriate adjustments or changes as necessary.
• Assessment & Action:
• Analyze client information and policy data to determine whether updates, renewals, or changes are needed.
• Ensure proper actions are taken based on the assessment to deliver optimal solutions for the client.
• Team Lead
• Oversees daily operations for all agents delivering high-quality and valued services
• Conduct training and coaching, including insights and action plans to improve
• Analyze and report on productivity and other metrics - such as attendance, end-of-day reports, and compliance with company protocols
• Ensure that the client is updated on significant program activities, issues, and concerns through calls, emails, meetings, reports
• Perform other supervisory tasks as required

Requirements

• 1 - 2 years BPO experience
• At least 6 months Team Lead/Supervisory experience
• Insurance experience is an advantage
• Good working knowledge with MS Excel
• Excellent verbal and written English skills
• Willing to work onsite in Shaw Blvd, Mandaluyong or Buendia, Makati
• Amenable working night shift

Benefits

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Apply for this job

Job Type: Full-time

Pay: Php21,000.00 - Php25,000.00 per month

Benefits:

• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• Evening shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Makati City: Reliably commute or planning to relocate before starting work (Required)

Information :

• Company : Ista Personnel Solutions
• Position : Non Life Property Insurance Team Leader
• Location : Makati
• Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Non Life Property Insurance Team Leader job info - Ista Personnel Solutions Makati above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Non Life Property Insurance Team Leader job info - Ista Personnel Solutions Makati in 2025-01-29 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.