Insurance Operations Specialist
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Position: Insurance Operations SpecialistLocation: Cyberscape Beta, Ortigas, PasigWork setup & shift: [Onsite | Day Shift]
Youll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your role:
- Process complex insurance tasks and operate various client systems independently.
- Optimize operations by analyzing problems, developing procedures, and ensuring compliance.
- Enhance customer experience by communicating with clients, addressing needs, and building strong relationships.
- Perform audits and troubleshooting to identify gaps, resolve issues, and meet compliance requirements.
- Conduct training by creating training plans, managing processes, and coaching junior trainers.
- Develop and update SOPs (Standard Operating Procedures) and training plans to ensure alignment with operational goals.
- Implement quality assurance measures to ensure processes meet high standards and client expectations.
- Support other tasks, including data analysis, reporting, and onboarding new clients and tasks.
What You Need:Non-negotiables:
- Bachelors Degree in any field
- 2 years and above experience in insurance operations or a related field
- Proficiency in email communication
- Strong problem-solving, data analysis, time management, and planning skills
- Experience in creating and updating SOPs and technical or procedural documentation
- Quality assurance experience in reviewing and optimizing processes or outputs
Preferred skills/expertise:
- Training and coaching experience
- Familiarity with OPEX and compliance processes
- Background in insurance Level 1
Job Type: Full-time
Pay: Php45,000.00 - Php60,000.00 per month
Benefits:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
Application Question(s):
- Are you located in Ortigas, Pasig?
Education:
- Bachelors (Preferred)
Experience:
- SOP documentation: 2 years (Required)
- OPEX: 2 years (Required)
- Insurance Operations Specialist: 2 years (Required)
- Trainer: 2 years (Required)
Work Location: In person
Information :
- Company : Fregeme Marketing and General Merchandise
- Position : Insurance Operations Specialist
- Location : Ortigas
- Country : PH
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Insurance Operations Specialist job info - Fregeme Marketing and General Merchandise Ortigas above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Insurance Operations Specialist job info - Fregeme Marketing and General Merchandise Ortigas in 2025-01-26 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-01-26 | Expired Date : 2025-02-25