Customer Relations Officer - Suzuki Auto Calamba

* Qualifications: - Bachelors Degree in Business Administration, Communications or Marketing - Have the ability to understand Key Performance Indicators as indicated by the company - Able to communicate and empathize with clients - Preferably with experience in doing outbound telemarketing - Fluent in English, Filipino and local dialect - Basic understanding of appointment setting; concept of follow up - Excellent customer service, interpersonal and communication skills - Results-Oriented **Job Description**: - Promotes company through effective customer relations and good will. - Conducts brand new release orientation to the clients. - Ensures that new vehicle sales customers are contacted a week after delivery of the unit to ensure customers satisfaction on overall dealership experience. - Attends to customer inquiries and concerns and acts immediately and effectively to resolve the same. - Assist the branch on issues requiring assistance and follow-up from/to the manufacturers. - Maintains database, spreadsheets and other medium set for daily update and reporting. - Submits reportorial requirements on or before the set deadline. - Assist the Service Dept. in promoting and implementing service appointment system. - Maintains an accurate and efficient file of customer data. - Assist in telemarketing for various promo and events. **Job Types**: Full-time, Permanent **Salary**: Php11,000.00 - Php12,000.00 per month **Benefits**: - Company events - Health insurance - Opportunities for promotion - Paid training - Pay raise - Promotion to permanent employee Schedule: - 8 hour shift - Day shift Supplemental Pay: - 13th month salary - Overtime pay Ability to commute/relocate: - Calamba City, Laguna: Reliably commute or planning to relocate before starting work (required)

Information :

• Company : Grand Canyon Multi Holdings/Grandcars, Inc.
• Position : Customer Relations Officer - Suzuki Auto Calamba
• Location : Laguna, Calabarzon
• Country : PH