Assistant Manager (Customer Service Department)

Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Keep accurate records and document customer service actions and discussions - Analyze statistics and compile accurate reports - Control resources and utilize assets to achieve qualitative and quantitative targets - Adhere to and manage the approved budget - Maintain an orderly workflow according to priorities **Job Types**: Full-time, Permanent Schedule: - 8 hour shift **Experience**: - Management: 2 years (preferred) - Administrative: 3 years (preferred)

Information :

• Company : Roymed Pharmaceutical
• Position : Assistant Manager (Customer Service Department)
• Location : San Fernando, Central Luzon
• Country : PH