Business Support Specialist II at Allegis Global Solutions (Philippines) Corporation

Job Description:

Latest job information from Allegis Global Solutions (Philippines) Corporation for the position of Business Support Specialist II. If the Business Support Specialist II vacancy in Cagayan de Oro matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Allegis Global Solutions (Philippines) Corporation for the position of Business Support Specialist II below matches your qualifications.

POSITION SUMMARY

MarketSource is searching for a Business Support Specialist II who will perform administrative support functions in report generation, invoice creation, time tracking, and other back‑office work requests. The role includes completing basic reports using data analysis and assigned systems, generating business‑unit specific reports, troubleshooting support issues, and assisting leadership with training and expectations for team members to provide quality support service to business operational teams and clients.

• Perform a variety of administrative support functions for the assigned business unit focused on report generation, invoice creation, time tracking, and other back‑office work requests.
• Enter, research, and complete customer orders and returns in a timely and accurate manner adhering to department policies, procedures, and guidelines.
• Develop an understanding of client programs supported and communicate various data items to clients as necessary.
• Assist with cross‑training to provide quality support to sales and business operations teams and look for streamlining opportunities.
• Act as a subject matter expert and assist with questions, quality audits, and training for lower‑level employees.
• Troubleshoot client or business unit team administrative or documentation issues and assist with ensuring a resolution.
• Assist team members with business unit specific reports and training on reporting cycle to generate and distribute administrative sales support reports.
• Assist in the process of streamlining support team activities and integration of shared tools.
• Establish and maintain a professional relationship with team members, clients, and department contacts.
• Work on assigned administrative, clerical, or data entry projects under general supervision.
• Perform additional and related duties as assigned.

• The nature of the work is sedentary and requires sitting most of the time.
• Essential physical functions include typing, grasping, and repetitive motions to utilize general computer software/hardware throughout the day.

This position may include other duties as required. Reasonable accommodations may be made for individuals with disabilities. Please contact your local Human Resources representative to request a review of any accommodations.

• High school diploma or GED required.
• Minimum of 2 years general clerical, event planning, report development, or related experience required.
• Minimum of 1 year previous call center or sales experience preferred.
• Advanced knowledge of MS Word, Excel, PowerPoint, and Outlook required.

This is a remote position that requires working U.S. business hours ideally from 2:00 PM to 11:00 AM Central Time (CT), 3:00 AM to 12:00 PM Manila, Tuesday through Saturday.

Individual Contributor.

Job Info:

• Company: Allegis Global Solutions (Philippines) Corporation
• Position: Business Support Specialist II
• Work Location: Cagayan de Oro
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Business Support Specialist II at the office Cagayan de Oro above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.