Customer Service Representative-Fresh Graduate
In this role, you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment.Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
Graduate of class 2024 and graduating class of 2025
Graduate of any Banking and Finance, Management, Communication Arts, Commerce, Mathematics and other related courses
Fresh graduate without work experience is preferred
Excellent English communication skills
This is 100% voice role, and candidate must be willing to work in any shift schedule particularly night shift
Must be willing to work onsite and during holidays
Information :
- Company : Wells Fargo
- Position : Customer Service Representative-Fresh Graduate
- Location : Taguig, Metro Manila
- Country : PH
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Post Date : 2025-09-25 | Expired Date : 2025-10-25