Travel Agent Mandaluyong

JOB RESPONSIBILITIES - Process Inbound/Outbound calls relating to customer queries. - Adherence to process Quality and Compliance Guidelines - Assist Customers with their personal accounts and app issues MINIMUM QUALIFICATIONS - At least a SHS Graduate - Preferably with BPO Background - Amenable to work on shifting schedule - Willing to work onsite in Mandaluyong - Effective written, verbal, and interpersonal communication skills - Computer proficient and is able to multitask COMPETENCIES REQUIRED - Achieves Results - Customer-oriented - Collaborate and Partner with other - Adaptability - Communication / Customer Service - Stress Tolerance - Work Commitment / Motivation - Problem Solving Ability - Analytical and Methodical Abilities - Excellent problem-solving and decision-making skills - Excellent customer service skills - Attention to detail - Easy to work with - Accepts feedback well - Provides a high level of service - Understands and uses listening, sharing, clarifying and problem-solving skills - Demonstrates empathy effectively - Ability to organize, prioritize, anticipate situations, act, and see issues through to completion - Manage individual performance and positively contribute to team performance - Ability to work independently and proactively in a fast-paced, high-growth environment - Flexible and adaptive to work schedules - High level of integrity and accountability **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: Php17,000.00 - Php20,000.00 per month **Benefits**: - Paid training Schedule: - 8 hour shift Supplemental Pay: - 13th month salary - Overtime pay Ability to commute/relocate: - Mandaluyong City: Reliably commute or planning to relocate before starting work (required)

Information :

• Company : IGT Solutions
• Position : Travel Agent Mandaluyong
• Location : Mandaluyong City, Metro Manila
• Country : PH