Jira specialist - ITSM and Cloud expert

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Brixio with the position of Jira specialist - ITSM and Cloud expert - Brixio which was opened this.

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Jira specialist - ITSM and Cloud expert Location: Philippines full remote Type: Full time, contract base 6 months Time zone : Oceania + APAC zone Seniority : Confirmed - Senior About the Role We are looking for a Jira Specialist with expertise in IT Service Management (ITSM) and Cloud platforms to join our team. You will be responsible for designing, implementing, and optimizing Jira-based ITSM solutions, ensuring seamless workflows, automation, and integrations across our cloud environments. Key Responsibilities Configure, customize, and maintain Jira Service Management (JSM) to support ITSM processes. Implement and manage Cloud-based Jira environments , ensuring scalability, security, and performance. Develop and optimize automation rules, scripts, and custom workflows to enhance service delivery. Integrate Jira with Confluence, Bitbucket, AWS, Azure, and third-party ITSM tools . Provide technical expertise and guidance on best practices for ITIL-compliant service management . Troubleshoot system issues, monitor performance, and implement improvements. Collaborate with IT, DevOps, and business teams to enhance service management capabilities. Requirements Skills & Experience 3+ years of experience in Jira administration and customization (JSM & Cloud). Strong knowledge of ITSM frameworks (ITIL, Incident/Change/Problem Management) . Expertise in Jira automation, scripting (Groovy, JavaScript), and REST APIs . Experience integrating Jira with cloud platforms (AWS, Azure, GCP) . Solid understanding of Atlassian ecosystem (Confluence, Bitbucket, Opsgenie, etc.) . Ability to troubleshoot, optimize workflows, and improve ITSM efficiency. Atlassian Certifications (ACP-100, ACP-400) are a plus . Job ID 08E540B780

Information :

• Company : Brixio
• Position : Jira specialist - ITSM and Cloud expert
• Location : Remote in Manila
• Country : PH

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