Onboarding Specialist - 100% remote - Philippines

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Hostaway with the position of Onboarding Specialist - 100% remote - Philippines - Hostaway which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Onboarding Specialist - 100% remote - Philippines - Hostaway below matches your qualifications. Good Luck: D

NOTE: This is a FULLY remote role, but the candidate must be based in the Philippines to collaborate with their team and peers. Please only apply if you are physically based in the Philippines.

Hostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, Vrbo, and Booking.com, were taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

As a profitable and growing company, this role is necessitated by our continued growth.

As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customers journey. You will ensure that new clients are transitioned smoothly and effectively onto our platform, setting them up for success from day one. This position requires a deep understanding of customer engagement and a passion for delivering outstanding service. You will also become an expert user of all Hostaway products.

• Implement effective onboarding processes for new customers, ensuring a seamless transition and a solid foundation for their success.

• Conduct initial training sessions and demonstrations tailored to customer needs, promoting a deep understanding of our product features and capabilities.

• Develop customized onboarding materials and resources in English

• Maintain clear, consistent, and proactive communication with new customers throughout the onboarding process.

• Collaborate with the sales and customer success teams to identify opportunities for customer satisfaction improvement and to streamline the onboarding process.

• Monitor and report on the effectiveness of onboarding initiatives, using customer feedback and onboarding metrics to drive continuous improvement.

• Serve as the primary point of contact for new customers during the onboarding phase, addressing any issues and ensuring they are resolved promptly.

• At least 2 years of experience in customer onboarding or customer success within the SaaS industry.

• Fluent proficiency in English is mandatory to communicate with customers. English is also our company language used internally.

• Ability to work North American hours to align with our customers needs.

• Proven ability to manage multiple onboarding projects simultaneously, while maintaining sharp attention to detail.

• Strong interpersonal skills and the ability to create a positive first impression with new customers.

• Excellent communication, presentation, and training skills.

• Ability to quickly adapt to new technologies and continuously update skills in a fast-paced environment.

• Strong problem-solving skills and the ability to think critically.

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.

• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just dont ask to work in our office (we dont have one).

• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the companys success.

• Values-Driven Leadership: Our Core Values are not just words weve written to make us feel good. We leverage them daily when making strategic and tactical decisions.

• Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.

• Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.

• Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.

• Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

Information :

• Company : Hostaway
• Position : Onboarding Specialist - 100% remote - Philippines
• Location : Remote in Manila
• Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Onboarding Specialist - 100% remote - Philippines job info - Hostaway Remote in Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Onboarding Specialist - 100% remote - Philippines job info - Hostaway Remote in Manila in 2025-04-11 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.