Customer Support for Telco (Virtual Interview) at Talent Outsourcing Channel Solutions

Job Description:

Latest job information from Talent Outsourcing Channel Solutions for the position of Customer Support for Telco (Virtual Interview). If the Customer Support for Telco (Virtual Interview) vacancy in Cagayan de Oro, Northern Mindanao matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Talent Outsourcing Channel Solutions for the position of Customer Support for Telco (Virtual Interview) below matches your qualifications.

We are seeking a dedicated and customer-focused Customer Support Representative to join our growing team in Cagayan de Oro, Misamis Oriental. This is a full-time position that will involve providing excellent customer service to our clients in the telecommunications industry.

As a Customer Support Representative, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience. This is an exciting opportunity to work in a fast-paced, dynamic environment and contribute to the success of our business.

What you'll be doing

• Responding to customer inquiries and requests via phone, email, and chat in a timely and professional manner

• Troubleshooting and resolving customer issues efficiently and effectively

• Providing accurate information and guidance to customers about products and services

• Escalating complex issues to the appropriate team or supervisor as needed

• Maintaining detailed records of customer interactions and documentation

• Contributing to the continuous improvement of customer service processes and procedures

What we're looking for

• Excellent communication and interpersonal skills, with the ability to interact with customers in a polite, patient, and empathetic manner

• Strong problem-solving and critical-thinking abilities to identify and resolve customer issues

• Experience in a customer service or call centre environment, preferably in the telecommunications industry

• Ability to work in a fast-paced, target-driven environment and meet key performance indicators

What we offer

• Competitive salary and benefits package

• Opportunities for career development and advancement

• Supportive and collaborative work environment

• Comprehensive training and ongoing coaching

• Health and wellness initiatives to promote work-life balance

Join our team and be part of a dynamic, forward-thinking organisation that values its employees and is committed to their professional and personal growth. Apply now and take the first step towards an exciting and rewarding career with TalentSync Training and Development.

Job Info:

• Company: Talent Outsourcing Channel Solutions
• Position: Customer Support for Telco (Virtual Interview)
• Work Location: Cagayan de Oro, Northern Mindanao
• Country: PH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Support for Telco (Virtual Interview) at the office Cagayan de Oro, Northern Mindanao above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.