Job Description:
Latest Job Information from Company Korn Ferry Executive Search - US as position Associate Consultant, Client Renewal Specialist - Rewards. If Job Vacancy Associate Consultant, Client Renewal Specialist - Rewards in Philippines matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Korn Ferry Executive Search - US as the position Associate Consultant, Client Renewal Specialist - Rewards below matches your qualifications.
OPPORTUNITY TO ENHANCE YOUR CAREER - It's about exceeding your potential.
We are seeking a Client Renewal Manager to oversee a defined portfolio of enterprise accounts within our Tier-2 Enterprise segment. This a scaled and programmatic renewal motion with the following goals: drive high renewal rates, maintain regular and value-driven customer engagement, and collaborate with Client Directors, Customer Success and Field Marketing to identify upsell and cross-sell opportunities.
This role is ideal for a relationship-centric, data-informed, and commercially savvy professional who thrives in a fast-paced environment and is passionate about helping clients succeed with digital talent solutions.
KEY RESPONSIBILITIES
Client Retention & Renewal Execution
- Own the renewal lifecycle for a portfolio of 100+ enterprise clients under a defined revenue threshold.
- Ensure timely, accurate, and proactive renewal execution to meet retention targets.
- Identify potential churn risks early and develop tailored mitigation strategies.
- Collaborate with legal and finance as needed to finalize renewal agreements.
Customer Engagement & Success Enablement
- Conduct regular, high-touch interactions including onboarding, product refreshers, and business reviews.
- Ask layered, open-ended questions to understand and clarify customers' objectives and challenges beyond surface-level detail.
- Deliver consistent product education and guidance tailored to each client's objectives.
- Lead with solutions—not products—when making recommendations aligned to customer objectives.
- Foster strong relationships with client stakeholders to drive adoption and long-term value realization.
- Act as the first point of escalation for customer issues and ensure prompt resolution.
Commercial Growth & Opportunity Identification
- Partner with Client Directors to identify and qualify upsell and cross-sell opportunities within accounts.
- Leverage client insights, usage data, and business needs to build compelling value cases.
- Maintain a strong understanding of Korn Ferry Digital's product suite and how it aligns with client priorities.
Operational Discipline & Forecasting
- Maintain up-to-date CRM data, activity logs, and accurate forecasting via Salesforce.
- Develop and regularly update a Territory Account Plan (TAP) that reflects changing client and market dynamics.
- Monitor key performance indicators (KPIs) such as engagement scores, renewal timelines, and pipeline progress.
Collaboration & Continuous Improvement
- Work cross-functionally with Product, Marketing, Customer Delivery, and Advisory teams to ensure cohesive service.
- Share client feedback and insights to inform product development and service enhancements.
- Contribute to internal knowledge-sharing and best-practice forums to optimize the client relationship model.
PROFESSIONAL EXPERIENCE/QUALIFICATIONS
- 2+ years in B2B SaaS, digital HR solutions, or enterprise account management roles
- Proven track record of renewing and growing high-volume portfolios of enterprise clients
- Demonstrated ability to drive programmatic nurturing and engagement scaled initiatives with x-Functional partner collaboration
- Strong commercial acumen, with the ability to align customer goals to solution value
- Excellent stakeholder management, presentation, and communication skills.
- Proficient in Productivity, Sales Intelligence, CRM tools, preferably Salesforce, Sales Navigator, ZoomInfo, Outreach, Co-Pilot, etc.
PREFERRED ATTRIBUTES
- Familiarity with Korn Ferry's Digital offerings and the talent management lifecycle.
- Analytical mindset with the ability to use insights to drive client decisions.
- Comfortable managing multiple accounts with varying levels of complexity.
- Collaborative, customer-obsessed, and outcome-oriented.
Job Info:
- Company: Korn Ferry Executive Search - US
- Position: Associate Consultant, Client Renewal Specialist - Rewards
- Work Location: Philippines
- Country: PH
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Associate Consultant, Client Renewal Specialist - Rewards at the office Philippines above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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